Waiter / Waitress

Full time @Connect Resources in Restaurant / Food Services Email Job
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Job Detail

  • Career Level Entry Level
  • Experience 2 Years
  • Gender Both/Any
  • Industry Food Services
  • Qualifications Diploma
  • Location United Arab Emirates

Job Description

Seeking for experienced Waiter / Waitress – Europeans / Russian speaking for a high-end service luxury chain of restaurants in Dubai

Your responsibilities during a day will include:

  • Welcome customers when they arrive at a restaurant
  • Ensure all restaurant operations functions are carried out in compliance with the company policy
  • Introduce customers to the menu and announce daily or seasonal menu specials
  • Answer questions about menu items, ingredients, and pricing
  • Responsible for promoting and maximizing food and beverage sales in the workstation that is assigned
  • Take customers’ orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them
  • Pass customer orders along to kitchen staff for preparation
  • Prepare drinks and serve them to customers
  • Follow and ensure that the company food and beverage standards of service are being adhered
  • Collect food orders from the kitchen, verify that they are correct, and serve them to customers
  • Ensure that all products are served at the correct temperatures
  • Assist in ensuring that all food service being provided in the venue standards and within the time frame set by management
  • Provide prompt, attentive, and courteous service to every guest in the restaurant
  • Remove used dishes, glasses, and flatware from tables
  • Recommend and suggest food and beverages when guests ask for assistance in selecting them
  • Maintain an attentive and proactive approach when it comes to offer a second round and ascertaining satisfaction with the product already served
  • Responsible for the correct and proper handling of all checks and sales transactions generated in the assigned workstation
  • Process cash and credit card payments and return change to customers if necessary
  • Responsible for helping to achieve the yearly goal for the venue scores in the guest comment cards
  • Set tables with dishes, glasses, and flatware and refills condiments
  • Ensure that workstation is properly set and prepared to meet the daily business demands
  • Report any issues, problems, complaints or service difficulties to the manager in a timely manner
  • Ensure that F&B promotions as defined by the company or management are respected and carried out in the cafe
  • Responsible for the proper use and maintenance of all associated equipment
  • Follow company guidelines regarding uniform and personal hygiene
  • Assist in additional duties as requested by the management

What we need from you Ideally, you’ll have some or all of the following competencies and experience we’re looking for:

  • Great communication skills
  • Ability to work in a team and in different functions
  • Warm and inviting personality
  • Ability to think calmly under pressure
  • Willingness to learn open-mindedly
  • Passion of food and curiosity for something new
  • Basic organisation skills in restaurant operation
  • At least 2 years related experience in same capacity

Connect Resources

Connect Resources
Connect Resources is the UAE’s leading Workforce Solutions Company in Dubai and an official alliance of Randstad.

We offer PEO – EOR – HR – Payroll – Staff outsourcing and Talent Acquisition services to our clients in United Arab Emirates, Saudi Arabia, Egypt, Lebanon, Jordan, Qatar, Kuwait, Oman and Bahrain.

We foster an unparalleled industry insight and a sophisticated consultative approach for both partners and job seekers to meet all your HR consultancy needs and solutions.

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