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Customer Service/Technical Support Advisor

Focus Softnet

  • United Arab Emirates

Salary

  • AED 6000 - AED 7000 per month

Job Type

  • Full-Time

Job Description

Job Title: Customer Service/Technical Support Advisor :

Due to our incredible growth, we’re looking for Customer Service Advisors with English language skills to help us deliver exceptional customer experiences for some of the world’s biggest and most well-known brands.

As a Customer Service Advisor within our friendly and supportive team, you will be responsible for:

- Handling incoming inquiries from English customers via the phone, email, and online.
- Providing support for customers to effectively resolve their queries.
- Using your knowledge of your client products and/or service to enhance sales, brand loyalty, and the customer experience.
- Updating our systems with complete and accurate details regarding your customer interactions.

Your Skills:
- Excellent English communication and interpersonal skills (written & verbal).
- High school diploma.
- Highly motivated and strong work ethic.
- Courteous, friendly, and professional manner.
- Strong computer skills and attention to detail.
- Ability to work to deadlines and targets.
- Flexibility in your approach to work to meet the changing needs of the business.
- Ability to work as a team member, as well as independently.



Job Openings at Focus Softnet

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