MULTILINE caters customized whole life cycle holistic project management solutions for Real estate, Construction, Media &amp; Advertising Researches and Consultancy, Human Resources, Quality &amp; Standardization Consultants, Facilities Resources Planning, Tourism &amp; Recreation, Logistics, Maritime, Customs, Hotel, Spa &amp; Fitness Clubs, Residential &amp; Commercial Buildings Management Manufacturing Industries. We offer specialized systems and solutions, to support our esteemed clients in successfully delivering projects on time, within budget and specified quality. MULTILINE’s efficacy is attributed to competent professional team having hands on experience in the respective industries throughout the middle east.

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<ul><li>Assist with the loading and unloading of trucks and containers</li><li>Receive and process incoming stock and materials</li><li>Pick and fill orders from stock</li><li>Inspect and verify incoming and outgoing products for accuracy and quality</li><li>Organize and maintain inventory and storage areas</li><li>Operate warehouse equipment, including forklifts and pallet jacks</li><li>Perform general warehouse duties as needed</li><li>Whatsapp Resume 971 526563506</li></ul>

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Job Title: Customer Service Representative : JOB PURPOSE: To serve customers by providing product and service information, resolving issues, and maintaining high-quality standards. Ensure the financial and reputational integrity of the organization and provide end-to-end solutions for a better customer service experience. Possess a strong team spirit, motivation, and a friendly environment with all customers and colleagues. Specific Job Accountability: 1. Provide excellent customer service by attending to incoming calls within quality guidelines. 2. Handle and resolve customer complaints to customer satisfaction within defined authority limits and escalate as per the process. 3. Recommend potential products or services to management by collecting customer information and analyzing customer needs. 4. Ensure the quality of inbound/outbound calls by achieving set targets in terms of service standards and customer satisfaction scores. 5. Contribute to the business by generating new prospects/leads and upselling for all types of FAB products. 6. Maintain customer records by updating customer history through service requests/complaints and notes. 7. Maintain the confidentiality of the bank’s customers and data. 8. Ensure the business meets its obligations under the bank’s policies and standards and under local laws/regulations. 9. Attend to special tasks assigned by team leaders and managers. 10. Demonstrate flexibility in adhering to planned/scheduled shifts and on-call/unplanned shifts for achieving all defined Service Level and Abandoned rates. 11. Ensure self-punctuality, adherence to policies &amp; procedures, and discipline to the Center. Skills - Excellent communication skills in English &amp; Arabic

Customer Service Representative

Job Opportunity: Customer Service and Sales We are seeking a dynamic Customer Service and Sales Associate with a focus on UAE visa applications in the travel and tourism sector. This role emphasizes converting warm leads into sales, requiring strong engagement and persuasion skills. Essential qualifications include prior experience in customer service resolution, exceptional communication skills, multilingual proficiency (especially in English), and a solid grasp of IT tools, including a social media presence. Key Responsibilities: 1. Convert warm leads into successful sales, providing excellent customer service throughout the process. 2. Engage with potential customers, addressing inquiries and resolving concerns. 3. Utilize digital marketing strategies to target and close customer deals effectively. 4. Demonstrate a thorough understanding of UAE visa applications and related processes. 5. Leverage IT tools and maintain an active social media presence.

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