Telesales Executive

Job Position: Telesales Executive

About Us:

We are seeking a driven and skilled Telesales Executive to join our team. As a Telesales Executive, you will play a crucial role in converting leads through telephonic conversations, maintaining records, developing customer relationships, and providing exceptional customer service.

Key Responsibilities:

- Lead Conversion: Convert leads for the company through telephonic conversations, utilizing persuasive sales techniques.
- Record Management: Maintain and monitor records of all conversations, including customer feedback, purchase orders, and queries.
- Customer Relationship Management: Develop and sustain solid relationships with customers to encourage repeat business and foster loyalty.
- Customer Support: Address client complaints or questions regarding products or services in a professional and polite manner, ensuring customer satisfaction.
- Data Entry: Perform accurate entry of clients' details in the company's database to maintain organized records.

Skills Required:

- Bilingual: Fluent in both English and Hindi to effectively communicate with customers.
- Sales Skills: Strong negotiation and consultative sales skills to convert leads and drive sales.
- Organizational Skills: Excellent organizational and problem-solving skills to manage records efficiently.
- Communication: Effective communication skills to engage customers and address their needs.
- Customer Service: Exceptional customer service skills to provide a positive experience to clients.