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Salary
SAR 4500 - SAR per month
Job Type
Full-Time
Job Description
Job Opportunity: Guest Service Representative
Role and Responsibilities:
As a Guest Service Representative, you will:
- Receive guest inquiries in person or through telephone calls and direct them to the appropriate parties.
- Conduct pre and post-service follow-up and assist the Service team in contacting customers for maintenance check-ups or services.
- Answer all incoming service department calls following company policies and good telephone etiquette.
- Assist Service Advisors in contacting customers about the readiness of their serviced vehicles.
- Take written messages for occupied personnel and ensure timely notification of pending issues.
- Maintain high personal grooming standards and report any conditions that may jeopardize safety or welfare.
Skills and Qualifications:
- Customer (Guest) and Personal Service: Limited knowledge of providing personal services to customers, including needs assessment and ensuring customer satisfaction.
- English Language: Basic knowledge of the structure and content of the English language.
If you are ready to contribute to our commitment to exceptional customer service, apply now for this exciting opportunity!
Job Openings at Abdul Latif Jameel Enterprises
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Posted
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