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Job Description: Spa ReceptionistCompany: Mövenpick Resort Al Marjan IslandLocation: Ras Al Khaimah, United Arab EmiratesCompany Description:Mövenpick Resort Al Marjan Island is a 5-star resort in Ras Al Khaimah, situated beside 300 meters of soft sandy beach. The resort boasts 418 rooms and suites offering flexible comfort with stunning sea views from every balcony. With six specialty bars and restaurants, three outdoor pools, a wellness hub equipped with a gym and four treatment rooms, water sports, and a year-round Kids Club, it's an ideal holiday destination.Job Overview:As a Spa Receptionist at Mövenpick Resort Al Marjan Island, you will serve as an ambassador for exceptional spa services. Your warm, personal attention and knowledge of the outstanding offerings will make guests feel unique and valued.Responsibilities:Greet, check-in, respond to requests, and settle accounts for guests while providing exceptional service.Ensure individualized guest service by acknowledging and responding to their needs and expectations.Actively participate in various areas of spa operations, including body treatments, product knowledge, and retail sales.Address queries from spa guests and members.Manage the booking system by scheduling and canceling appointments.Provide advice on spa facilities to guests and potential members.Issue robes, lockers, and towels.Promote hotel facilities, looking for opportunities to enhance guests' stays through upselling.Qualifications:Minimum of 1 year of experience as a Spa Receptionist in a reputable spa.Ability to focus attention on guest needs, remaining calm and courteous at all times.Multilingual skills, with Russian/Arabic language proficiency being a plus.A service-focused personality is essential, and previous experience is an asset.Experience in spa retail sales.Additional Information:Employee benefit card offering discounted rates in Accor worldwide.Learning programs through Accor's Academies.Opportunity to develop your talent and grow within the property and across the world.Ability to make a difference through corporate social responsibility activities, like Planet 21.If you are passionate about delivering exceptional spa experiences and enjoy interacting with guests from around the world, this role as a Spa Receptionist at Mövenpick Resort Al Marjan Island in Ras Al Khaimah might be the perfect opportunity for you. Join the team and be part of creating memorable stays for guests.

Spa Receptionist

Job Title: DoormanCompany: Mövenpick Resort Al Marjan IslandLocation: Ras Al KhaimahType: Full-timeJob Description:At Mövenpick Resort Al Marjan Island, we believe in the power of a warm smile and a helping hand. As a Doorman, your passion for our property and your respect for our guests' belongings will ensure that our guests feel welcome from the moment they arrive.Responsibilities:Be the first person to greet guests at the main door of the property.Personalize guests' orientation of the resort in a professional, friendly, and engaging manner.Maintain a welcoming presence in the lobby as an ambassador of the property and brand, providing exceptional service to all guests.Qualifications:A service-focused personality is essential, with previous customer-related experience being an asset.A background in hospitality is preferred, and a strong ability to work well under pressure in a fast-paced environment.Excellent communication skills and a professional presentation.Ability to work cohesively with fellow colleagues as part of a team.Additional Information:Employee benefit card offering discounted rates in Accor properties worldwide.Access to learning programs through our Academies for personal and professional growth.Opportunities for talent development and career advancement within the property and across the globe.A chance to make a positive impact through our Corporate Social Responsibility activities, such as Planet 21.Join Mövenpick Resort Al Marjan Island and be the welcoming face that greets our guests with a warm smile and excellent service. Your role as a Doorman will help create a memorable and hospitable experience for our guests as they arrive. Don't miss the opportunity to join our team and be part of an exceptional 5-star resort in Ras Al Khaimah!

Doorman

Job Title: Housekeeping Associate As a Housekeeping Associate at Accor, you play a pivotal role in creating an exceptional guest experience through sincere and warm service. Your commitment to service excellence contributes to maintaining the highest standards of cleanliness and organization in guest rooms and public areas. Key Deliverables and Responsibilities: Planning &amp; Organizing: - Develop a cleaning schedule based on Room Status Sheet allocations. - Maintain a neatly organized Housekeeping trolley, ensuring it is stocked daily. - Possess strong knowledge of the local area to provide accurate directions and answer guest inquiries. Operations: - Demonstrate a comprehensive understanding of room-related services and products. - Ensure cleanliness and organization in the Place of Work and surrounding areas. - Monitor operating supplies to reduce spoilage, breakage, and wastage. - Safely manage keys, report Lost &amp; Found items, and provide detailed information to Team Leader/Asst. Manager Housekeeping. - Utilize cleaning products economically and understand the proper use of Housekeeping tools. - Adhere to resort standards for the safe positioning of cleaning trolleys in corridors. - Clean all rooms, public areas, and offices in accordance with hotel standards. - Implement safe lifting techniques and report any in-room safe issues promptly. - Attend daily briefings and scheduled training sessions. - Handle guest complaints by actively listening, taking notes, and reporting to Supervisors. - Use guest names consistently and provide courteous and friendly service. - Ensure efficient handover at the end of each shift to relay important information. - Promote good inter-departmental relations and maintain a positive attitude at all times. - Adhere to Accor policies on Fire, Hygiene, Health, and Safety. Qualifications: Your experience and skills include: - Warm and caring personality; previous housekeeping experience is an asset. - Ability to anticipate and focus attention on guest needs, maintaining a professional and welcoming demeanor. - Excellent organizational skills and time management.

Housekeeping Associate

Job Description: Baker (Sofitel Al Hamra Beach Resort) Job Description: As a Baker at Sofitel Al Hamra Beach Resort, you play a crucial role in ensuring the efficient operation of the department, maintaining high standards of bakeries preparation, and contributing to the overall culinary excellence of the resort. Key Responsibilities: 1. Standards Maintenance: - Uphold the standards of performance outlined in the Departmental Operations Manual, ensuring adherence to policies. 2. Guest Satisfaction: - Ensure guest needs and expectations are met by consistently delivering a high standard of bakeries preparation and presentation. 3. Outlet Identity: - Assist in establishing the identity of the outlet by providing the required standards of bakeries presentation, following specified recipe standards. 4. Recipe Adherence: - Be aware of the method of preparation and standard recipes for all menu items in the bakery, ensuring strict adherence to procedures. 5. Hygiene and Cleanliness: - Maintain all work areas, kitchen equipment, and utensils to the highest standards of cleanliness and hygiene in collaboration with the Hygiene Officer. 6. Coordination: - Coordinate with colleagues as needed to address operational challenges and ensure smooth kitchen operations. 7. Equipment Operation: - Familiarize yourself with the operational procedures of all bakery equipment, ensuring correct usage for maximum efficiency and personal safety. 8. Food Safety and Hygiene: - Assist in implementing food safety and hygiene standards, including HACCP and other Municipality regulations. Collaborate closely with the Hygiene Officer for compliance. 9. Training and Development: - Participate in regular meetings, briefings, and training programs to enhance personal and departmental standards. 10. Safety Rules and Emergency Procedures: - Understand and abide by all safety rules, emergency procedures, and fire prevention regulations. 11. Adaptability: - Be entirely flexible and ready to rotate within different outlets of the Kitchen Department as needed. 12. Chef's Support: - Assist the Sous Chef and Chef de Cuisine in the implementation of various culinary initiatives and carry out any reasonable duties assigned. Qualifications: - Proven experience as a Baker. - Knowledge of baking techniques, recipes, and food safety standards. - Strong attention to detail and commitment to maintaining high culinary standards.

Baker

Job Title: Pastry Chef Main Duties and Responsibilities: 1. Provide functional assistance and direction to the kitchen operation, focusing on the pastry section. 2. Interact with individuals outside the restaurant, including clients, suppliers, government officials, competitors, and the local community. 3. Coordinate functions and activities with other Food &amp; Beverage department heads. 4. Assist in supervising the functioning of the pastry section employees, facilities, and costs to ensure departmental profit is achieved. 5. Control and analyze quality levels of production, presentation, guest satisfaction, merchandising, marketing, and operating costs. 6. Assist in the production, preparation, and presentation of all pastry items to ensure the highest quality. 7. Establish and maintain effective employee relations, conducting hiring, orientation, coaching, and training. 8. Participate in menu preparation and pricing policies, considering local requirements, market needs, competition, trends, recipes, costs, and availability of products. 9. Supervise the service of all pastry items in the outlets, ensuring staffing levels are optimized. 10. Ensure compliance with workplace health and safety regulations. 11. Oversee correct ordering and receiving procedures. 12. Keep the management informed of all relevant information in operational and personal matters. 13. Check all food preparation to determine the type and quality of items to be prepared. 14. Ensure proper handling and use of kitchen utensils and equipment by staff. 15. Assist in composing new recipes and menu ideas. 16. Control cooking procedures, portioning, garnishing, and presentation of all dishes. 17. Participate in special projects when required. 18. Demonstrate a good knowledge of all Rixos Hotels UAE facilities, answering guest questions promptly and courteously. 19. Handle guest complaints or problems promptly and report incidents to the Executive Chef/Pastry Sous Chef. 20. Demonstrate knowledge of fire prevention and follow the restaurant evacuation plan. 21. Be security-conscious and report suspicious circumstances to management. 22. Interact with other departmental management, maintaining solid working relationships. 23. Liaise with Materials, Outlet Managers, and Engineering for efficient purchasing, stock control, inventory control, and maintenance. 24. Meet and interact with representatives of the local community and potential guests. 25. Make recommendations to management for modernization and improvement plans. 26. Communicate regularly with Executive Chef and Sous Chefs to keep them informed of policies, procedures, and guest comments. 27. Enforce health, safety, and emergency procedures. 28. Maximize employee productivity to minimize payroll costs. 29. Assist in building an efficient team of employees by taking an active interest in their welfare, safety, training, and development. 30. Ensure all employees understand and adhere to Rixos Hotels UAE policies and procedures. 31. Plan and organize training activities within the department. 32. Conduct Employee Performance Appraisals. 33. Participate in scheduled training or development programs. 34. Ensure employees provide friendly, courteous, and efficient service at all times. Qualifications: - At least 7-10 years post-apprenticeship experience in a similar industry or 4-5 star establishment.

Pastry Chef

Job Description: Restaurant Ambassador Company: Accor Job Overview: As a Restaurant Ambassador at Accor, you will be the ambassador for exceptional service and cuisine, embodying the hallmarks of the food &amp; beverage experience. Your personal attention, warm demeanor, and knowledge of outstanding offerings will make guests feel unique and valued. From greeting guests to handling cashier duties, you play a key role in enhancing the overall dining experience. Key Responsibilities: 1. Guest Interaction: - Greet and welcome all guests approaching the restaurant according to the highest standards. - Serve guests efficiently with flair and a courteous manner. 2. Menu Knowledge and Recommendations: - Have a thorough understanding and knowledge of all food &amp; beverage items, including allergens on the menu. - Recommend food &amp; beverage combinations and upsell alternatives. - Act as a salesperson by upselling hotel promotions, especially in F&amp;B. 3. Team Collaboration: - Assist other team members to achieve greatness and maintain cleanliness throughout the cluster. 4. Flexibility and Additional Duties: - Be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability. - Handle all cashier duties as assigned. Qualifications: - Previous experience in a hotel or restaurant is an advantage. - Ability to focus on guest needs, remaining calm and courteous at all times. - Strong interpersonal and problem-solving abilities. - Ability to work well under pressure in a fast-paced environment. - Ability to work cohesively and collaboratively as part of a team. Additional Information: Our Commitment to Diversity &amp; Inclusion: Accor is an inclusive company committed to attracting, recruiting, and promoting diverse talent. What's in it for you: - Employee benefit card offering discounted rates in Accor worldwide. - Learning programs through Accor Academies. - Opportunity to develop your talent and grow within your property and across the world. - Ability to make a difference through Corporate Social Responsibility activities. Your Team and Working Environment: - Opportunities to make your mark. - An environment of trust, respect, and integrity. - A home away from home where diversity and inclusion are celebrated. - Privacy and personal information are protected. - A workplace free from discrimination and harassment.

Waiter

Job Title: Mason Key Responsibilities: 1. Masonry Work: - Perform all masonry work within the hotel on walls, floors, or other items as directed. - Execute repairs to wall plaster and renderings. - Undertake repair work on interior and exterior building walls. 2. Construction and Demolition: - Carry out erection work of new walls and demolition work of existing walls as directed by the supervisor or Assistant Director of Engineering. 3. Tilework: - Perform repairs on existing wall and floor tilework. - Lay new tiles as instructed. 4. Safety Compliance: - Be thoroughly familiar with all regulations regarding safety at work. - Meticulously observe safety regulations at all times. 5. Cleanliness and Appearance: - Observe cleanliness at the place of work and ensure cleanliness after completion of work. - Maintain cleanliness of appearance and uniform, especially when working in guest areas. 6. Flexibility: - Be entirely flexible and ready to rotate within different sub-sections of the Engineering Department. 7. Collaboration: - Collaborate with the Engineering Supervisor and Assistant Director of Engineering. Qualifications: - Previous experience in masonry work. - Knowledge of construction and repair techniques. - Adherence to safety regulations. - Attention to detail and precision in tilework. - Flexibility to adapt to various tasks within the Engineering Department.

Mason

Job Title: Maintenance Technician 1. Repairs and Maintenance: - Carry out repairs and maintenance within the ambassador accommodation, covering furniture, equipment, piping, polishing works, swimming pool, electrical systems, walls, floors, and other items as directed. 2. Wall Repairs and Paintwork: - Perform minor repairs to wall plaster and renderings, addressing cracks and preparing surfaces for paint jobs. - Conduct paintwork on both interior and exterior building walls. 3. Event Preparation: - Assist in the preparation of decorations for functions or events taking place in the Accommodation compound. 4. Safety Compliance: - Be thoroughly familiar with all safety regulations at work and adhere to them meticulously. 5. Cleanliness and Appearance: - Observe cleanliness at the workplace and maintain a tidy appearance, especially when working in guest areas. 6. Other Duties: - Carry out any other reasonable duties as assigned by the Assistant Ambassador Accommodation Manager.

Maintenance Technician

Job Title: Commis I - Teppanyaki What's in it for you: - Employee benefit card offering discounted rates in Accor worldwide. - Learning programs through our Academies. - Opportunity to develop your talent and grow within your property and across the world. - Ability to make a difference through our Corporate Social Responsibility activities. What you will be doing: 1. Section Control: - Control the section for which you are responsible. - Ensure the smooth running of the section, maintaining high standards. 2. Teppanyaki and Sushi Preparation: - Assist the chef in making sushi and cooking Teppanyaki according to outlet requirements. - Prepare the ingredients for all food items for a la carte and/or buffet menus, following property recipes and standards. 3. Effective Communication: - Communicate effectively with the rest of the team. - Thrive for guest feedback to enhance service. Qualifications: - Strong background in making sushi and teppanyaki-style cooking. - Proficient in knife skills, cooking techniques, and entertaining guests. - Knowledge of portioning, preparation, and storage of seafood, fish, pork, beef, chicken, and other types of wild game and variety meats. - Ability to work cohesively and collectively as part of a team. - Relevant diplomas/certifications, if required.

Commis I - Teppanyaki

Company Description: Job Description: - Review Banquet Event Orders to ensure proper set-ups according to the Banquet Event Order, Diagram, or as instructed by the Manager. - Responsible for the set-up and clean-up of function spaces. - Ensure all applicable safety regulations are communicated and adhered to. - Supervise logistical supports such as contracted outside workforce, contracted food and beverage supplies, operating/sound equipment, and transport. - Assist managers and organizers with planning the layout and logistics of events. - Develop and provide staff with necessary training, including customer service and serving etiquette. - Enter billing information into POS system to generate a final guest check. - Communicate daily with catering, culinary, front office, and guest services to ensure a seamless experience for guests. Qualifications: - College diploma in Hotel Management or related field. - Previous experience in Food &amp; Beverage/Restaurant operation in a Supervisor position. - Passion for leadership and teamwork. - Eye for detail to achieve operational excellence. - Excellent guest service skills. - Proficiency in Arabic/English. - Ability to work flexible hours.

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