Our way of beingAt Radisson Hotel Group we strive to be the first choice in the mind of guests, owners and talent. In our journey to achieve this, we practice strong beliefs and actions that respect the diversity of people, the community, ethics and the planet.Corporate - About UsRadisson Blu Resort Cam RanhAn international presenceWe are present in over 95 countries with ten distinctive brands. Together with our partners, we continue to develop new hotels and generate synergies to go much further.People at the heart of our businessOur team is committed to extra thoughtful care and is passionate about delivering an amazing hotel experience. While each of our team members at Radisson Hotel Group plays a unique role, they all serve as brand ambassadors working to deliver memorable moments and turn guests into passionate brand advocates.

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Job Description Switchboard Operator - Radisson Hotel Group Are you passionate about providing exceptional guest service? Do you thrive in creating memorable moments for guests? Join the Radisson Hotel Group, where our Guest Relations Team is dedicated to making every moment matter for our guests. As a Switchboard Operator, you'll be an integral part of our team, ensuring a warm welcome and a seamless experience. Key Responsibilities: - Support the smooth operation of the guest relations department, ensuring the highest level of guest satisfaction throughout their journey. - Collaborate with the team to respond positively and promptly to guest inquiries and resolve any issues that may arise. - Take ownership of assigned duties and tasks, executing them in a timely and professional manner. - Contribute to achieving departmental plans and objectives, meeting hotel initiatives and targets. - Work closely with immediate reports to control costs, manage inventory, and achieve productivity and performance goals. - Build and maintain effective working relationships, promoting the company culture and values. - Ensure compliance with all relevant legislation, demonstrating due diligence and best practices for internal and external audits. Requirements: - Experience in guest relations is beneficial but not essential. - Hands-on approach with a can-do work style. - Commitment to delivering exceptional guest service with a passion for the hospitality industry. - Ability to find creative solutions, taking ownership of assigned duties and tasks. - Personal integrity, capable of working in an environment that demands excellence. - Experience working with IT systems on various platforms. - Strong communication skills. If you are ready to be our guests' superhero, delivering outstanding service with a positive and can-do attitude, we invite you to join us at Radisson Hotel Group. Say "Yes, I Can!" and be part of a team that believes anything is possible while having fun in creating memorable moments for our guests.

Switchboard Operator

Job Description Switchboard Operator - Radisson Hotel Group Key Responsibilities: - Support the smooth operation of the guest relations department, ensuring the highest level of guest satisfaction throughout their journey. - Collaborate with the team to respond positively and promptly to guest inquiries and resolve any issues that may arise. - Take ownership of assigned duties and tasks, executing them in a timely and professional manner. - Contribute to achieving departmental plans and objectives, meeting hotel initiatives and targets. - Work closely with immediate reports to control costs, manage inventory, and achieve productivity and performance goals. - Build and maintain effective working relationships, promoting the company culture and values. - Ensure compliance with all relevant legislation, demonstrating due diligence and best practices for internal and external audits. Requirements: - Experience in guest relations is beneficial but not essential. - Hands-on approach with a can-do work style. - Commitment to delivering exceptional guest service with a passion for the hospitality industry. - Ability to find creative solutions, taking ownership of assigned duties and tasks. - Personal integrity, capable of working in an environment that demands excellence. - Experience working with IT systems on various platforms. - Strong communication skills.

Job Title: Laundry Attendant Key Responsibilities: Contribute to the smooth operation of the housekeeping department, providing an exceptional guest experience. Collaborate with a team to maximize guest satisfaction and comfort, responding to guest inquiries promptly and positively. Fulfill responsibilities and tasks with efficiency and professionalism. Execute departmental plans and objectives, achieving hotel initiatives and targets. Work closely with supervisors to control costs, manage inventory, and maintain productivity and performance. Build and maintain positive working relationships, promoting the company's culture and values. Ensure adherence to all relevant legislation and best practices, planning, documenting, and following up on due diligence requirements for internal and external audits. Requirements: Previous experience in housekeeping is beneficial but not essential. Hands-on approach with a "can-do" work style. Commitment to delivering exceptional guest service and a passion for the hospitality industry. Ability to find creative solutions and take ownership of duties and tasks. Personal integrity and the ability to thrive in an environment that demands excellence. Experience working with IT systems on various platforms. Strong communication skills.

Laundry Attendant

Key Responsibilities: - Liaise with Assistant Recreation Manager/Recreation Supervisor to create a safe environment for all children attending the kid's club/crèche. - Ensure accurate completion of registration forms for children, containing relevant history. - Create and maintain an inventory of all toys and equipment in the club/crèche. - Ensure cleanliness and proper maintenance of all equipment. - Inform supervisors of the need for additional or replacement toys. - Follow daily, weekly, and monthly activity schedules as instructed by the Recreation Supervisor. - Enforce all club rules and regulations. - Maintain the club/crèche in a clean and tidy condition. - Stay informed about the club's facilities, timings, promotions, and prices. - Oversee reservation, payment, and tracking procedures for the use of recreation center facilities. - Post charges incurred by guests and members into the computer system and complete accounting procedures. - Promote all services and activities offered in the gym and spa. - Ensure compliance with departmental rules and regulations. - Observe and enforce safety procedures in the gym and swimming pool. - Check the cleanliness and order of locker facilities regularly. - Oversee the cleanliness and organization of the gym reception area, swimming pool, and surrounding areas. - Address guest and member inquiries with knowledge, accuracy, and confidence. - Create a warm, welcoming, and friendly atmosphere. - Assume other duties and responsibilities assigned by Management. Requirements: - Experience in leisure and childcare. - Strong supervisory and managerial skills with a hands-on and lead-by-example work style. - Commitment to delivering exceptional guest service with a passion for the hospitality industry. - Creative problem-solving capabilities and support-oriented approach. - Personal integrity, capable of working in an environment that demands excellence, time, and energy. - Experience working with IT systems on various platforms. - Strong communication skills.

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