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Salary
AED 5500 - AED per month
Job Type
Full-Time
Job Description
Job Description
Switchboard Operator - Radisson Hotel Group
Are you passionate about providing exceptional guest service? Do you thrive in creating memorable moments for guests? Join the Radisson Hotel Group, where our Guest Relations Team is dedicated to making every moment matter for our guests. As a Switchboard Operator, you'll be an integral part of our team, ensuring a warm welcome and a seamless experience.
Key Responsibilities:
- Support the smooth operation of the guest relations department, ensuring the highest level of guest satisfaction throughout their journey.
- Collaborate with the team to respond positively and promptly to guest inquiries and resolve any issues that may arise.
- Take ownership of assigned duties and tasks, executing them in a timely and professional manner.
- Contribute to achieving departmental plans and objectives, meeting hotel initiatives and targets.
- Work closely with immediate reports to control costs, manage inventory, and achieve productivity and performance goals.
- Build and maintain effective working relationships, promoting the company culture and values.
- Ensure compliance with all relevant legislation, demonstrating due diligence and best practices for internal and external audits.
Requirements:
- Experience in guest relations is beneficial but not essential.
- Hands-on approach with a can-do work style.
- Commitment to delivering exceptional guest service with a passion for the hospitality industry.
- Ability to find creative solutions, taking ownership of assigned duties and tasks.
- Personal integrity, capable of working in an environment that demands excellence.
- Experience working with IT systems on various platforms.
- Strong communication skills.
If you are ready to be our guests' superhero, delivering outstanding service with a positive and can-do attitude, we invite you to join us at Radisson Hotel Group. Say "Yes, I Can!" and be part of a team that believes anything is possible while having fun in creating memorable moments for our guests.
Job Openings at Radisson Hotel Group
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