IT Administrator

Job Title: IT Administrator

Job Summary:
We are seeking an experienced IT Administrator to join our team at [School Name]. The ideal candidate will have a Bachelor's degree in Computer Science and at least 2 years of experience in a similar role within a school environment in the UAE. The IT Administrator will be responsible for maintaining and developing the school's network and telephony infrastructure, ensuring the smooth operation of all systems, and providing technical support to staff and students.

Key Responsibilities:
- Maintain and develop the school's network and telephony infrastructure.
- Install and maintain network operating systems on both physical and virtual servers.
- Provide preventative maintenance, backup, and emergency procedures to ensure network performance.
- Develop and maintain a systems recovery and disaster management plan.
- Ensure the functioning of applications and systems software on all platforms.
- Install, configure, and monitor the school internet servers, including network accessibility and security.
- Administer the school portal, website, email system, firewall, spam, and web filter.
- Assist administration and senior academic staff with the student administration system, including data export and report creation/modification.
- Plan and implement maintenance and upgrades for system software and hardware.
- Allocate user accounts, privileges, and network resources, and design an appropriate network model.
- Administer all school database systems.
- Maintain documentation of network and communication cabling, systems, and supported hardware.
- Monitor network traffic, resolve bottlenecks, enhance network throughput, and resolve faults.
- Analyze system logs and identify potential issues.
- Implement and coordinate housekeeping procedures such as system backups and monitoring file and disk access.
- Assist the IT Manager and Learning Technologies with planning future network additions and alterations.
- Provide ongoing in-house training for IT staff as required.
- Research new products for necessary equipment replacement or additions.

Essential Technical Skills:
- Demonstrated experience and strong technical knowledge of:
- Current Microsoft Windows Server technologies, including:
- Windows Server
- Microsoft Exchange
- Microsoft SQL Server
- Microsoft SharePoint
- Active Directory
- VMware virtualization technologies
- Server & SAN technology and solutions
- Backup and disaster recovery
- Enterprise security policies and solutions
- Web and email security and filtering
- Networking skills, including switches, routers, firewalls, and VPNs
- PABX and telephony solutions
- Extensive knowledge of IP protocol, DNS, DHCP, etc.
- Wireless LAN technologies
- Office365 administration
- Cloud software and infrastructure solutions

Qualifications:
- Bachelor's degree in Computer Science or a related field.
- Minimum of 2 years of experience in a similar position within a school environment in the UAE.