Customer Service Associate

Job Title: Customer Service Representative

Responsibilities:
- Help customers via phone and email.
- Assist customers with solutions, counseling, and information about the company’s policy and services.
- Promote the company and services with a positive attitude and knowledge.
- Take notes of all the operations in the company's database based on their procedures.

Requirements:
- Detail-oriented.
- Team player.
- Problem-solving and strong communication skills.
- Basic usage of MS Office applications (Excel, Word, & Outlook).