Billing Officer

Job Title- Billing Officer

Job Purpose:

Reporting to the 'Manager, Billing and Revenue Assurance - Processing Business Vertical,' the role holder is primarily responsible for providing Processing business finance support to the Processing vertical. The focus is on performing the monthly billing process in accordance with signed commercials to ensure accurate and timely revenue recognition. The role also involves coordinating with internal or external parties (RM’s & Clients) to resolve queries regarding receivables management/cash application (receipts). Additionally, the role covers month-end and year-end activities, including P&L, cost accruals, booking revenue, creating provisions, etc.

Key Accountability:

1. Performing Billing for Processing Services Agreements/SOWs:
- Raising monthly invoices for customers based on agreed rates, ensuring accuracy, and compliance with signed and agreed commercials.

2. Review of Commercials for Customers under the Processing Business Vertical:
- Reviewing all agreements and addendums, maintaining a master repository for all KPIs, and performing regular checks to prevent revenue leakages.

3. Receivables Management:
- Weekly monitoring of Third-Party Receivables Report.
- Chasing aged items and supporting Business for the collections process.

4. Customer Queries:
- Addressing internal and external queries in a timely and effective manner to ensure client satisfaction.
- Resolving disputes related to volumes and other billing issues.

5. Monthly Financial & Management Reporting:
- Reporting monthly performance summaries with variance analysis vis-à-vis budgets and prior periods.
- Providing support in annual budgeting and quarterly forecasting of revenues for the processing business.

Qualification, Experience, and Skills:

Minimum Qualifications:
- Sound educational background, preferably with a post-graduation qualification in accounting.
- Bachelor’s degree in a relevant finance/accounting subject. Masters/Professional accounting or finance qualification is beneficial (e.g., CA/CPA/ACCA).

Experience:
- Previous experience of 3-4 years, preferably in the banking/financial services industry.
- Well-versed with accounting, advanced Excel user, experienced in accounting programs like Oracle, SAP, etc.
- Previous experience in Commercials and Billing verticals of Finance, preferably in the banking/financial services industry.
- Should possess good knowledge of finance and accounting principles [IFRS based].

Skills:
- Good communication and interpersonal skills with the ability to articulate clearly to business and finance colleagues.
- Knowledge of the payment card industry would be preferable.
- Strong team player with the ability to interact effectively with business teams.
- An inquisitive and result-oriented approach to problem-solving.