![Alliance Recruitment Agency jpeg.png](/_next/image?url=%2Fimages%2Flogo-cir.png&w=640&q=75)
Salary
AED 4000 - AED 6000 per month
Job Type
Full-Time
Job Description
Job Title: Customer Service Representative
Job Description:
- Understand the demand of consumers to provide timely service and solutions.
- Utilize available resources to offer precise information in a clear and concise manner.
- Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
- Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
- Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
- Understand client requirements to identify and resolve any shortcomings or flaws in a product.
Skills:
- Previous association with a company in the role of a customer service executive or representative.
- Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
- Strong phone handling skills and active listening.
- Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
- Ability to multi-task, prioritize, and manage time effectively.
- Proficient in operating the latest versions of appropriate CRM software and Office Suite.
Job Openings at Alliance Recruitment Agency
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Posted
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Posted
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