Sales Account Manager

Job Title: Sales Account Manager

Overview

We are seeking a dynamic Sales Account Manager to join our marketing agency in Dubai. The ideal candidate will possess excellent communication and negotiation skills, be customer service oriented, and have the ability to grow our business by building successful, long-term client relationships. This role is perfect for someone who thrives in a dynamic environment where ambition meets opportunity.

Key Responsibilities

- Client Acquisition and Management
- Actively research and identify potential clients, focusing on C-level contacts.
- Implement upsell strategies with existing customers to foster long-term relationships.

- Negotiation and Pitching
- Skillfully negotiate with clients to close deals, balancing client satisfaction with company profitability.
- Deliver compelling pitches to showcase our products/services and drive sales.

- Market and Competitive Analysis
- Analyze market trends and the competitive environment to refine and enhance sales strategies.

- Project Coordination and Resource Management
- Coordinate with team members and clients to ensure alignment on project requirements, deadlines, and schedules.
- Predict and manage resources effectively to meet objectives and prepare budgets based on project scope.

- Troubleshooting and Deliverables
- Handle out-of-scope requests and unexpected situations with professionalism.
- Ensure that project deliverables meet quality standards.

- Collaboration and Evaluation
- Collaborate with finance and legal teams as needed.
- Conduct post-project evaluations to identify successful and unsuccessful elements.

- Market Understanding
- Navigate both local and expatriate market dynamics in Dubai.

Hard Skills

- Experience: 2+ years in sales and/or account management.
- Language: Fluency in English (Advanced).
- Marketing Knowledge: Strong understanding of marketing principles and strategies is a plus.
- Market Insight: Deep understanding of the Dubai real estate market, including trends, pricing, and legal aspects.
- Data Analysis: Ability to analyze market data and sales statistics to inform strategies and decision-making.
- CRM Proficiency: Experience with CRM software and sales tools for tracking leads, managing pipelines, and generating reports.
- Budget Management: Experience in managing budgets, analyzing spending, and monitoring cash flow.
- Document Management: Experience managing document flow (agreements, contracts, NDAs, etc.).

Soft Skills

- Communication: Exceptional ability to articulate ideas clearly and persuasively.
- Negotiation: Strong skills in negotiating deals and finding mutually beneficial solutions.
- Adaptability: Comfortable with diverse client needs and cultural nuances, particularly in the cosmopolitan Dubai market.
- Results-Oriented: Focused on achieving sales targets and business objectives.
- Problem-Solving: Creative in overcoming challenges and finding innovative solutions.
- Team Collaboration: Effective at working within a team, contributing to a collaborative work environment.