Revenue Coordinator

Job Title: Revenue Coordinator

Responsibilities:
1. Admin tasks: Invoices, accruals, and payroll attendance coordination.
2. Data analysis: Collect, organize, and analyze data related to reservations, occupancy, pricing, and revenue.
3. Forecasting: Support revenue managers in forecasting room revenue and demand.
4. Distribution channels: Update rates and availability on various channels, including the hotel's website and online travel agencies.
5. Competitor analysis: Monitor and research competitor pricing and strategies.
6. Coordination: Handle internal and external correspondence, answer phones, and block the team’s calendar.
7. Professional service: Offer professional, engaging, and friendly service to clients and internal colleagues.
8. Reporting: Prepare regular reports, including daily, weekly, and monthly reports, and present findings to the revenue management team.
9. Promotional offers: Assist in creating, implementing, and monitoring promotional offers and packages.
10. SOPs: Create and organize standard operating procedures (SOPs) related to the department.
11. Incident reports: Create and follow up on incident reports related to IT/revenue/distribution matters.
12. Audits: Participate in internal and external audits by providing necessary documentation and assisting auditors with revenue-related inquiries.

Qualifications:
- Excellent communication and organizational skills.
- Attention to detail and accuracy in work.
- High IT skills, including Excel, PowerPoint, Outlook, Oasys, Opera, and Word.
- Proactive approach to meeting deadlines and targets.
- Previous experience as a Reservations Supervisor or Revenue Intern/Analyst with a willingness to grow in the Revenue Management Field.
- Flexible and accommodating personality.
- Experience and a strong drive towards data quality.