Sales Assistant

About GMG:
GMG is a global well-being company with a focus on retailing, distributing, and manufacturing a diverse portfolio of international and domestic brands in the sport, food, health, and consumer goods sectors. The company's vision is centered on inspiring people to achieve success in ways that contribute to a better world. With investments in GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods, GMG has emerged as a leading global player associated with renowned brands in the well-being industry. Operating in the Middle East, North Africa, and Asia, GMG has introduced over 120 brands to its markets.

About the Role: Sales Assistant

Sales Assistants at GMG play a crucial role in delivering exceptional service and maximizing sales opportunities. They are responsible for interacting with customers, providing product information, and ensuring a positive shopping experience.

Core Responsibilities:
1. Product Knowledge:
- Describe product features and benefits.
- Demonstrate the use and handling of products.
- Educate clients on brand quality standards and specifications.

2. Customer Interaction:
- Advise customers on product ranges suitable for their needs.
- Answer customer queries and assist in decision-making.
- Provide information on warranties, features, specifications, and product care.

3. Sales and Promotion:
- Achieve sales targets using sales techniques, up-selling, and cross-selling.
- Keep informed about new product launches, promotional events, and sales.
- Ensure accurate pricing and adherence to company standards.

4. Transaction Handling:
- Receive and process cash, change, and credit payments.
- Generate invoices and receipts.
- Operate as a cashier with accuracy in money handling.

5. After-Sales and Operations:
- Follow after-sales processes, repair/return policies, and procedures.
- Adhere to loss prevention, inventory controls, and standard operating procedures.

6. Store Maintenance:
- Assist in store merchandising, product placement, and arrangement.
- Maintain high standards of housekeeping and grooming in the store.

Self-Management:
- Define performance goals in collaboration with the reporting manager.
- Take ownership of personal learning and development.
- Stay updated on professional developments and industry trends.

The Sales Assistant role at GMG encompasses a diverse set of responsibilities, requiring a blend of product knowledge, customer service skills, and operational efficiency. Successful candidates are expected to contribute to the overall success of GMG by ensuring customer satisfaction and achieving sales objectives.