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Telemarketing Agent

reeqwest

  • United Arab Emirates

Salary

  • AED 3000 - AED 4000 per month

Job Type

  • Full-Time

Job Description

Job Title: Telemarketing Agent

Job Summary:

Our client, a leading social media company, is seeking a Telemarketing Agent to join their team. As a Telemarketing Agent, you will be responsible for introducing new offers to target audiences, answering inquiries from existing and potential customers, and persuading customers to purchase products or services.

Job Description:

- Make outbound phone calls to target audiences to introduce new offers.
- Handle inbound calls from existing and potential customers.
- Utilize scripts to provide information about product features, prices, and benefits.
- Ask probing questions to understand client requirements.
- Persuade customers to make purchases by highlighting how products or services satisfy their needs.
- Accurately record customer information in computer systems and programs.
- Provide optimal solutions for customers and ensure customer satisfaction.
- Meet required sales targets and exceed future sales expectations.
- Maintain detailed records of customer registrations and information.

Job Requirements:

Requirements and Skills:

- Ability to achieve required sales targets.
- Proficiency in CRM software.
- Familiarity with MS Office programs.
- Experience with various phone systems such as Avaya, Cisco, etc.
- Excellent communication skills to present offers effectively.
- Proficiency in English language.
- Ability to orient procedures and effectively handle new clients.
- Attention to detail and appropriate use of tone of voice.
- Patience in handling customer rejection.



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