PURPOSE, VISION AND VALUES Al-Futtaim Purpose Al-Futtaim provides quality products and services that enrich people’s lives and aspirations each and every day. Al-Futtaim Vision Through our relentless pursuit of excellence, Al-Futtaim enriches the lives and aspirations of our customers at every turn, as the foremost provider of quality products and services. Right across the Group, you’ll see colleagues placing our values at the heart of everything that they do, helping to bring our purpose to life. Al-Futtaim Values At Al-Futtaim, Respect, Excellence, Collaboration and Integrity are the values we live by, that help us action our Purpose and Vision. It is how we work and interact with others. Play Video Al-Futtaim Purpose

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Job Title: Accountant - O2C (Order to Cash) Job Description: Roles &amp; Responsibilities: - Provide daily support to business operations by assisting in O2C activities within the Finance Shared Service Center (FSSC). - Manage Post Dated Cheques (PDC) processes, including collection, warehousing, banking, maturing, and hold/postponement activities. - Identify, escalate, and resolve exceptions and interface fallouts related to O2C accounts and reports. - Communicate receivables and overdue positions to the business for follow-up and collection activities. - Ensure adequate provision is created for doubtful debts in accordance with policy. - Monitor collection control accounts daily, highlight risks and exceptions, and ensure timely resolution within SLAs. - Maintain various master records for O2C activities and perform assigned month-end book closing tasks. - Monitor ongoing automated activities and ensure continuity of daily tasks. - Support resolution of audit requests within submission timelines. - Identify and support standardization and improvement initiatives within the O2C function. - Execute customer account reconciliations, balance confirmations, statements of account (SOA), dunning, etc. What you will do: - Provide timely O2C partnering support to business operations. - Manage PDC processes including collection, warehousing, banking, and more. - Monitor collection control accounts and manage exceptions daily. - Perform monthly/periodic reconciliations of O2C accounts and highlight exceptions and risks. - Prepare and distribute periodic O2C exception reports and dashboards to stakeholders. - Perform assigned month-end book closing tasks within O2C. - Compute provisions for doubtful debts in accordance with policy. - Identify and support process standardization and improvement initiatives. - Handle any other assigned O2C activities as required. Required skills to be successful: - Strong accounting knowledge, with familiarity in IFRS preferred. - Analytical and process-oriented mindset. - Excellent communication skills. - Prior working knowledge in ERP systems, such as SAP. - Proficiency in Excel, PowerPoint, and other Microsoft Office tools. - Detail-oriented and organized approach to work. Desired Candidate Profile: - Finance graduate or semi-qualified professional, or equivalent qualifications. - 1-3 years of similar experience, with a good knowledge of ERP systems. Employment Type: Full Time

Accountant - O2C Job in Dubai

Position Title: Content Executive We are seeking a highly motivated and self-starting Content Executive to manage and create online content for our brand across Food &amp; Fashion Platforms. The ideal candidate is a team player who can work independently, ensuring on-site content excellence by coordinating with various functions. This role involves developing strong relationships with the UK team, managing technical system integration, and driving content standards. Responsibilities: - Create compelling content for M&amp;S platforms. - Ensure product content and descriptions are accurate and leverageable for local content. - Write content that speaks to various personas and market segments, creating a user-friendly experience. - Write marketing text for products within agreed Service Level Agreements for the MENA market, ensuring copy meets quality, principle, and SEO guidelines. - Update or create landing pages, adding proper links, images, or videos. - Produce general customer information such as FAQs, Product Descriptions, About Us, Terms of Use, Privacy Policy, Help Pages, Project Articles, Newsletters, etc. - Coordinate and manage the content schedule/plan and assets, utilizing the content management system (CMS) to upload both copy and content assets. - Stay informed on products and stock levels, ensuring that new products go live as soon as stock is available. - Work closely with the SEO Specialist to produce quality content that drives traffic and converts into sales. - Build strong relationships with the UK team, managing technical system integrations to ensure full content and copy are online. Project Management: - Plan, execute, and manage on-site content, ensuring projects are delivered on time, within budget, adhering to brand quality standards, and meeting customer expectations. Desired Candidate Profile: Required Skills: - Minimum of 1 year of experience as a content writer, preferably within an eCommerce organization. - Excellent English skills (speaking, writing, and reading). - Arabic language skills would be an advantage. - Strong copywriting skills in a web environment, with a high standard of written English. - Sensitivity to home improvement/home living/household products. - Understanding of SEO guidelines. Qualifications: - Bachelor's degree. - Experience in eCommerce content creation in Arabic and English. Employment Type: - Full Time

Content Executive

Job Title: Cashier Overview of the Role: As a Cashier at IKEA Mall of Arabia, your primary responsibility is to deliver exceptional customer service while maintaining clean and orderly checkout areas. You will ensure all transactions are processed accurately in accordance with Standard Operating Procedures (SOPs) and perform essential tasks to minimize losses and enhance customer satisfaction. Key Responsibilities: Cash Handling and Transactions: - Receive payments via cash, check, credit cards, vouchers, or automatic debits in strict adherence to SOPs related to cash handling. - Accurately compute and record transactions, ensuring 100% accuracy for all register activities. - Conduct cash counts and record the cash float both before trading begins and upon the close of trading. - Safeguard collected cash, maintaining its safe custody, and regularly audit procedures to ensure compliance. Customer Service: - Provide prompt and attentive service to customers, ensuring their needs are met satisfactorily. - Work efficiently to minimize queues and reduce waiting times, enhancing the overall customer experience. - Maintain clean and orderly checkout areas to ensure a welcoming environment. - Monitor and replenish stock levels of printed stationery as required. Reporting and Review: - Regularly review and adhere to SOPs to ensure compliance and operational efficiency. - Generate productivity reports to track performance and identify areas for improvement. - Monitor and report on customer satisfaction metrics, including ICSS (Internal Customer Satisfaction Score) and Local CSI (Customer Satisfaction Index). - Analyze waiting times and implement measures to optimize service efficiency. Desired Candidate Profile: Skills and Qualifications: - Minimum of 6 months of face-to-face customer service experience is required. - Strong customer service skills with a focus on customer satisfaction. - Excellent attention to detail and accuracy in performing cash counts and handling transactions. - Ability to work effectively under pressure to minimize queues and waiting times. - Strong organizational skills to maintain orderly and efficient checkout areas. Educational Background: - Bachelor's degree in Commerce or Accounting is preferred. - Very good communication skills, with the ability to interact effectively with customers and team members.

Cashier | Retail | IKEA Mall of Arabia

Job Title: Visual Merchandiser Overview of the Role: The Visual Merchandiser is responsible for ensuring that the visual presentation of the store aligns with IKEA's guidelines and manuals, ensuring that the IKEA Concept is fully and effectively implemented. This role plays a crucial part in enhancing the in-store customer experience through creative and functional home furnishing displays. Key Responsibilities: - Ensure that the store's visual presentation is consistent with IKEA's manuals, fully implementing the IKEA Concept. - Plan and coordinate the execution of compact, accessory shops, shop windows, activity podiums, perimeter breaks, self-serve areas, Swedish Food Market, and Exit Café displays within the IKEA store. - Uphold the integrity of the IKEA concept and brand by following IKEA guidelines to create functional and inspirational home furnishing solutions. - Collaborate with the Visual Merchandising Leader to ensure that display solutions align with ongoing commercial activities. - Work closely with the Sales and In-Store Logistics teams to efficiently implement projects and daily sales steering activities using IKEA display solutions, communication, and sales methods. - Support the planning and implementation of the store’s commercial calendar. - Ensure the implementation of cost-effective, safe, and environmentally friendly display solutions in compliance with local legislation. - Continuously resource and maintain detailed knowledge of home furnishing solutions within the local market. Required Skills to be Successful: Job-Specific Skills: - Proven ability to visualize, design, and communicate home furnishing and retail solutions. - Strong attention to detail with a keen eye for aesthetics. - Proficiency in computer-aided design software, including Revit, AutoCAD, and SketchUp. - Demonstrated commitment to high-quality execution within tight deadlines. - Ability to lead the planning, presentation, and implementation of range presentation solutions at the retail organization level. Behavioral Competencies: - Individual Accountability - Continuous Improvement - Personal Leadership - Teamwork Desired Candidate Profile: - 0-3 years of experience in retail interior design, architectural planning, or visual merchandising. - Degree or Diploma in Interior Design, Product Design, Applied Arts, or Architecture. - Passionate about interior design, home furnishings, and creative design. - Good understanding of market relevance and the local market trends.

Visual Merchandiser | Retail | IKEA Cairo Festival City

Job Title: RDD Coordinator Overview of the Role: The RDD Coordinator is responsible for managing the design review and site inspection processes for various shops and kiosks during their fit-out stages. This role ensures that all shop designs comply with the mall's design criteria, align with the approved packages, and effectively achieve the brand’s vision. Key Responsibilities: - Design Negotiation: Engage with tenants to negotiate and refine new designs during the design and delivery phases, ensuring alignment with mall standards. - Fit-Out Monitoring: Oversee the progress of tenants’ contractors during the fit-out process to ensure adherence to the approved designs. - Technical Support: Provide necessary technical support and innovative solutions to tenants throughout the design and fit-out stages. - Internal Coordination: Work closely with internal teams to coordinate and implement any required unit modifications before the fit-out process begins. - Technical Reporting: Prepare and present technical reports on any design changes within the mall. - Consultant Collaboration: Organize and lead meetings with consultants to address multidisciplinary design aspects. - Process Improvement: Continuously improve and facilitate the design review and delivery process to enhance efficiency. - Mall Leasing Plans: Review and update mall leasing plans to reflect current layouts and design changes. - Snag Resolution: Identify and resolve snags during site inspections of fit-out work, and produce a comprehensive snag list within days of the shop opening. Desired Candidate Profile: - Experience: 2-4 years of experience, with at least 1-2 years in Retail Design &amp; Delivery within shopping malls. Must have sufficient site supervision experience to provide on-the-spot solutions and produce snag lists during final inspections. - Educational Background: Bachelor of Science in Architectural Engineering. - Language Proficiency: Fluency in both Arabic and English is required. - Technical Skills: - Professional proficiency in AutoCAD. - Strong presentation skills. - Proficiency in Microsoft Office and Photoshop. - Project Management: Solid project management skills to handle multiple tasks efficiently.

RDD Coordinator | Real Estate | Asset Management | Outsourced Role

Job Title: Planning Manager | Real Estate | Asset Development Overview of the Role: The Planning Manager will provide expert planning and project controls services essential for the successful delivery of multi-use developments on time and within budget. This role involves full-time oversight and management of development projects to ensure they meet all specified timelines and financial constraints. Key Responsibilities: - Development and Project Planning: - Provide strategic planning and project controls advice to the AFRE Team within the relevant portfolios. - Maintain time control management across the entire development cycle in alignment with the development plan requirements. - Manage the resolution of claims and disputes related to Extension of Time, Disruption, and Delay, ensuring compliance with terms and timelines. - Contractual and Compliance Management: - Ensure adherence to contractual time control requirements and regular reporting per AFRE standards. - Monitor and enforce compliance with the Delegation of Authority and Key Stage Gateways for Development. - Performance Monitoring and Reporting: - Establish and track Key Project Performance Indicators for the full development cycle. - Implement and maintain accurate Earned Value and budget reporting on a monthly basis. - Prepare and provide data for Development budget projections, including cost and revenue inputs from various teams. - Project Planning and Advisory: - Contribute to the preparation and updating of the Project Roll Out Plan. - Advise Development Directors on project procurement and consultancy services to meet development time requirements. - Assist in the preparation of project development feasibility studies and presentations. - Record Keeping and Risk Management: - Ensure engineers and contractors maintain accurate records of as-built programs. - Provide advice on delay mitigation and reprogramming techniques to keep projects on track. - Maintain and update the portfolio risk register. - Team and Consultant Management: - Oversee Engineers (PM Consultants) to ensure timely review and approval of contractors’ programs. - Follow up on program updates, progress of works, and contractor resources. - Maintain and update the Master Schedule. Desired Candidate Profile: - Required Skills: - Minimum of 7 years’ experience in Planning &amp; Project Controls with Real Estate Developers. - Educational Qualifications: - Bachelor’s Degree in Engineering (Civil or Architecture). - Technical Skills: - Excellent knowledge of Oracle Primavera P6 Software. - Proficiency in MS Office Applications. - Familiarity with pre-contract stages and activities. - Comprehensive understanding of the project development lifecycle.

Planning Manager | Real Estate | Asset Development

Job Title: Senior Internal Auditor | Group Audit | Corporate Services Job Purpose: The Senior Internal Auditor is responsible for performing operational and financial audits according to the annual audit plan. The goal is to evaluate the existence, adequacy, and effectiveness of internal controls, compliance with company policies and procedures, safeguarding of assets, the economic and efficient use of resources, the reliability and integrity of information, and the achievement of established business objectives. Key Accountabilities: 1. Audit Plans and Programs - Assist the Audit Manager in developing the annual audit plan by assessing risk levels. - Develop audit programs for each assignment before commencement, documenting them as templates in the Audit Management System (AMS) with risks, controls, and tests to be performed. 2. Operational and Financial Audit - Conduct internal audits to evaluate the adequacy and effectiveness of internal controls and performance quality across all business processes and segments. - Review approval processes to ensure compliance with Group policies, procedures, and delegations of authority. - Ensure the safeguarding of Group assets. 3. Audit Reports and Records - Document audit work in the Audit Management System to fully support audit findings. - Prepare professional audit reports that clearly communicate findings, analysis, recommendations, and information concerning audited activities. - Provide timely updates to the Audit Manager on key findings. - Discuss preliminary audit findings with concerned staff/management to highlight observations and gain their concurrence. - Assist in preparing an executive summary, detailed report, and audit follow-up form for each engagement. - Assist in following up on the implementation of audit recommendations. 4. Computer-Assisted Audit - Extend audit coverage using computer-based audit techniques, such as the use of ACL (Audit Command Language). 5. Human Resource Development - Achieve high professional standards in audit performance, reports, and recommendations, in conformity with International Standards of Internal Audit and Group policies, procedures, and long-term goals. 6. Special Assignments - Conduct consulting assignments based on management requests to establish facts or evaluate specific situations. 7. Fraud Investigations - Conduct fraud investigations to identify loss/exposure, control weaknesses, responsible personnel, and provide recommendations to prevent recurrence. Desired Candidate Profile: Minimum Qualifications and Knowledge: - Bachelor’s degree in Commerce (Accounting), Chartered Accountant (CPA, ACA, ESAA, etc.), CIA, ACCA, or MBA (Finance) with knowledge of the internal audit function. Minimum Experience: - 3-6 years of experience in internal audit. External auditors wishing to transition to internal audit are also encouraged to apply. Job-Specific Skills: - Thorough knowledge of internal controls and internal auditing standards. - Proficiency in data analytics through spreadsheets. - Strong verbal (English/Arabic) and written communication skills, including report writing (English). - Self-driven with the ability to execute audit assignments with minimal supervision. - Effective communication skills to interact across organizational hierarchies and influence business constructively. - Ability to multi-task in demanding situations. - Exposure to ERP software such as SAP and Oracle is highly desirable. - Familiarity with data analytics software and audit management/documentation systems is desirable.

Senior Internal Auditor | Group Audit | Corporate Services

Job Title: Country Retail Director Roles &amp; Responsibilities: - Market Growth Strategy: - Develop and activate forward-looking market growth strategies to double business and drive sustainable growth. - Strategic Partnerships: - Forge strategic partnerships to increase market share and achieve financial targets and profitability. - Stakeholder Engagement: - Establish and maintain strong relationships with key stakeholders, government authorities, and local communities. - Market Analysis: - Monitor market trends and competition to identify opportunities for enhancing competitive positioning. - Product and Brand Management: - Influence product selection to meet market needs effectively and ensure adherence to brand standards. - Customer Experience: - Foster a customer-centric culture and spearhead initiatives to enhance overall customer experience and satisfaction. - Regulatory Compliance: - Ensure adherence to regulatory requirements and effectively manage risks. - Leadership: - Provide visionary leadership to the management team, empowering and motivating them to achieve company targets and strive for operational excellence. Desired Candidate Profile: - Education: - Graduate Degree/Major in Business Management, preferably a Master’s degree. - Experience: - Over 15 years of experience in the region, preferably in KSA, with proficiency in managing and driving cross-functional teams in the retail industry. - Skills: - Demonstrated ability to set and deliver financial budgets and key performance indicators. - Experience with and passion for retail brands, with an understanding of customer research and market trends. - Strong leadership, communication, negotiation, and strategic planning skills. - Ability to foster an environment where Al-Futtaim behaviors are demonstrated across all levels. - Proficiency in customer focus, individual accountability, continuous improvement, personal leadership, and teamwork.

Country Retail Director

Job Title: Senior Accountant - O2C Roles &amp; Responsibilities As an (O2C) Senior Accountant in Group Finance Shares Service Centre (FSSC), he/she will focus on supporting the day-to-day activities of the O2C function whilst complying with organization’s policies and procedures and ensuring necessary checks and balances to mitigate risks through his team members: This position will be responsible for the following. Ensure strong control and governance to the activities involved in Order to Cash process in compliance with company policies and procedures Drive further development and enhancement of the current process Ensuring daily/weekly/monthly partnering support to business operations are completed by O2C accountants Review GL Reconciliations Ensure risks/exceptions / interface fallouts highlighted by accountants are resolved on a timely manner by performing review, reconciliation, escalations, and substantiation of O2C accounts and reports. Review Accounts Receivables and overdues position shared with business to facilitate their follow-up and collection activities Review customer accounts reconciliation carried out by accountants Review provision working for various risks including doubtful debts as per Policy Review and approve various accounting entries made by accountants Review and comply with the department check list for month end and year end book closing Identify standardization and automation initiates and drive as a project for cost saving Ensure Support with resolution of audit requests (internal and external) within the submission timelines Review GL Schedules from the Balance Sheet Substantiation perspective as per the group initiative Support management with ad-hoc reporting requirements Liaise with IT Team, System, Process &amp; Compliance Team, Divisional Controlling Team, and various Business Units to resolve issues, escalations, projects, and other initiatives Conduct review meeting with BUFCs To play an active role in transition and integration Review customer master data created by O2C accountants Review customer KYC documents updated by O2C accountants What you will do Timely O2C partnering support to Business in day-to-day operations Review GL Reconciliations Daily collection control account monitoring and exception management Perform monthly / periodic reconciliation and substantiation of O2C accounts and highlight exceptions and related risks to the Business Preparation and circulation of periodic O2C exception reports &amp; dashboards to stakeholders Perform assigned month end book closing tasks within O2C Computation of Provision for doubtful debts in accordance with Policy Identify and support process standardization and improvement initiatives to improve efficiency and quality of reporting for FSSC O2C processes Any other O2C activities assigned from time to time Actively participate in Transition activities Required skills to be successful Good accounting knowledge (IFRS knowledge is preferred) Analytical as well as Process oriented Excellent communication and presentation skills Prior working knowledge in ERP systems (ex: SAP) Knowledge of Excel, Power Point and other Microsoft office tools Detail-oriented and organized Desired Candidate Profile Finance Graduate or Semi-qualified or Qualified or equivalent qualifications At least 2 to 5 years relevant experience within a large organization in a supervisory level, with a good knowledge of ERP systems.

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