Sales Executive

Job Title: Sales Executive

Position Summary:
As a Sales Executive, you play a crucial role in driving the hotel's commercial success by securing leads, analyzing market trends, and executing strategies to maintain the hotel's leadership in the marketplace. Your responsibilities include developing customer accounts, negotiating room rates, and collaborating with various departments to enhance the guest experience and implement comprehensive sales programs.

Key Responsibilities:
- Work within current business strategies to contribute to the hotel's overall commercial goals.
- Develop and nurture customer accounts, driving business into the hotel/cluster and increasing market/customer share across all revenue streams.
- Negotiate room rates and packages with corporate clients to maximize revenue.
- Analyze local market trends and competitor activity to identify business opportunities.
- Implement creative local marketing channels, including social media, to attract and retain customers.
- Prepare company contracts in accordance with current business and pricing conditions.
- Collaborate with other hotel departments to ensure an exceptional guest experience and comprehensive sales programs.
- Attend sales events as required and actively participate in networking opportunities.
- Produce accurate and timely reports for the Sales Director and senior management, including appointment and call reports.
- Respond to customer queries promptly and professionally, maintaining high standards of customer service.

Desired Candidate Profile:
What are we looking for?
To excel in this role, you should possess the following qualities:
- Passion for sales and achieving targets.
- Positive attitude and effective communication skills.
- Ability to work under pressure and take initiative.
- Commitment to delivering exceptional customer service.
- Excellent grooming standards and professionalism.
- Flexibility to adapt to various work situations.
- Previous experience in a sales role with a proven track record of closing sales.

Advantages:
It would be advantageous for candidates to demonstrate the following:
- Working knowledge of the local market.
- Previous experience in a luxury hotel environment.