Salary
QAR 2000 - QAR 3000 per month
Job Type
Full-Time
Job Description
Job Title: Order Taker
Main Responsibilities:
1. Order Taking:
- Directly involved in the order taking and order placing process, dealing with guest requests courteously, efficiently, and promptly.
- Have an in-depth knowledge of menus and ongoing promotions, providing recommendations to guests upon request.
2. Service Quality:
- Provide a high standard of quality and follow-up to ensure proper delivery time and speedy service.
- Understand operating standards to achieve the established level of service outlined in the Departmental Operations Manual.
3. Cleanliness and Organization:
- Ensure the room service area is kept clean and organized at all times.
4. Training:
- Attend regular training sessions in line with departmental SOPs, covering guest care, product knowledge, grooming standards, telephone manners, etc.
5. Task Execution:
- Perform tasks as per instructions from the immediate supervisor and duty schedule.
Qualifications:
- Service-focused personality is essential.
- Previous experience in a similar role is an asset.
- Strong interpersonal and problem-solving abilities with the ability to lead by example.
- Ability to work well under pressure in a fast-paced environment.
Job Openings at Accor Hotels
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